How to book tours online
Step 1. Choose a tour
To select a tour, you can type tour name in the Search box or use menu at the top. All tours are grouped according to destinations and packages. If you lost on the web site we gladly help you.
Step 2. Send booking inquiry
To book a tour on website click the Booking inquiry button in the selected tour and in the opened form fill in the required data or you can phone / text us to above-mentioned phone numbers. After receiving the request for booking we check availability for the selected date and send you an email with confirmation. If we need clarify some important details we will contact you by phone or email.
Step 3. Pay a tour
We accept online payments on our web site. After receiving confirmation you will find direct link to payment page in the email and also you can find it on a page Bookings. Our web site hosted on PCI compliant server and use PCI certified API which allows never touch sensitive data. All pages with payment work with https protocol only.
Terms & conditions, cancellation policy
- Payment must be made in 3 days from tour reservation date and not later than one day before tour date otherwise tour reservation will be canceled;
- We reserve the right to cancel or postpone a tour due to unforeseen circumstances (such as weather conditions). By agreement tour can be rescheduled to another day or company will make full refund;
- Tour provider reserves the right to change the trip itinerary and/or destination if weather (wind & waves) does not allow to execute the trip itinerary as listed;
- Client has the right to cancel a booking up to 3 days prior to the tour date. Is this case we will refund full payment minus bank fee;
- From 3 days up to 24 hours before the tour date we reserve the right charge up to 50% cancellation fee.
- In case of cancellation in 24 hours or less from the tour date/time we reserve the right charge up to 100% invoice amount.